Workshop Agenda: 9.30am until 4.30pm with lunch and breaks You will learn all about yourself, the bits you are aware of and some that you may not be aware of. You will know what matters to you, your drivers and what makes you tick. You will learn how to manage emotions in any given situation and that you have a choice in how you respond to others. Building better rapport with others is key and we take time to look at this during the workshop. By the end of this course, you will be able to: Understand the key traits [...]