Organisational Performance Archives

14 11, 2024

We focus on Emotional Intelligence, but maybe not as much as we should…

By RicHayden|2024-11-14T15:16:50+00:00November 14th, 2024|Emotion Expression, Emotional Intelligence, Emotional Self Awareness, Empathy, Engagement, High Performance Culture, Impulse Control, Insights Discovery, Interpersonal Skills, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance, Problem Solving, Reality Testing, Resilience, Year Of The Manager|Comments Off on We focus on Emotional Intelligence, but maybe not as much as we should…

Emotional Intelligence (EI) is often seen as a critical management skill, with 70% of managers acknowledging its importance. I was recently facilitated a Management Development programme, and the first session starts us off to look at what are the key skills needed for Leadership in 2024 and 2025. When listing the capabilities—listening, coaching, trust and delegation were in the top five. We spent a lot of time discuss the skills around being able to develop others and specifically around managers being able to develop self reliant problem solving within their teams. In essence, being able to delegate more and not [...]

12 04, 2022

Endurance verses (and/or) Resilience

By RicHayden|2022-04-12T12:39:46+01:00April 12th, 2022|Resilience, Articles, Belief, Business, Emotional Intelligence, Happiness, High Performance Culture, Leadership, Organisational Culture, Organisational Happiness, Organisational Performance|Comments Off on Endurance verses (and/or) Resilience

This morning I went for a run, I do this two or three times a week (two if I'm being totally honest), I had a guided run on and the coach was talking about endurance in order to go the extra distance. Being able to run that bit further than I have on other runs. It got me thinking about the many conversations I have had recently about Resilience in teams, and the workplace, and looking at organisational health the word Endurance has come up more often than Resilience. There is no doubt that the last few years have stretched [...]

12 02, 2020

Manager as a Coach

By RicHayden|2022-09-15T11:08:01+01:00February 12th, 2020|Empathy, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Performance|Comments Off on Manager as a Coach

I recently facilitated a Leadership and Management Development workshop for a group of senior managers where the topic of the day was ‘Manager as a Coach’. It was an interesting day that highlighted the intrinsic relationship between coaching and team development and the result when a manager as a coach is absent. “I haven’t got time for that as well as manage the team’ This is a common barrier. Time-strapped managers often will get on with their own work whilst also taking on work from colleagues just to get the job done, rather than sitting down and coaching their teams. [...]

16 04, 2019

I can do it quicker… and it is ruining my work life!

By RicHayden|2021-10-11T12:22:00+01:00April 16th, 2019|Organisational Culture, Interpersonal Skills, Management, Organisational Performance, Success|Comments Off on I can do it quicker… and it is ruining my work life!

It is true that no one knows how to complete a task in your department like you do. You have worked hard all of your career to become a manager and built your team up around you to be successful. You, the manager, understand all of the component parts that come together to get things done. You live and breathe the work you do, which is why you can get things done faster than most. When looking at the development of a team, understanding how team members go from the enthusiastic beginner right up to the most self-reliant achiever, [...]

6 11, 2018

Why is it so important to develop workplace trust?

By RicHayden|2023-09-21T12:47:46+01:00November 6th, 2018|Belief, Business, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance, Passion|Comments Off on Why is it so important to develop workplace trust?

When managing issues around employee engagement, productivity or performance in any business; creating a sense of trust is one of the key factors to consider. Trust is the foundation of all relationships and interactions; it is just as important in professional relationships as it is in personal ones. When you find poor productivity and performance within a team environment, you can be sure a level of mistrust lies at the heart of the issue. A business that creates a strong sense of trust in the workplace, and actively encourages Leaders, Managers and Team Members to build trusting relationships is [...]

29 08, 2018

Superhero Powers and Leadership Development

By RicHayden|2023-05-18T16:13:02+01:00August 29th, 2018|High Performance Culture, Leadership, Management, Organisational Performance, Self Actualisation, Self Regard, Success|Comments Off on Superhero Powers and Leadership Development

“What would be your Superhero power?” This is the question posed to me on a recent management development programme. At lunch time we had got to talking about the most recent Avengers movie, which had all the Superheroes, all the powers. We all stepped in to the superhero world together and discussed the merits of which one we would be and the powers we would have. Wonder-woman and Superman did quite well in the discussion, followed by Captain Marvel (but I think this could be spoilers for a new film). What does the debate over Superhero’s have to do with Management, [...]

7 08, 2018

Performance, What does good look like? Do you really know?

By RicHayden|2023-09-21T12:53:44+01:00August 7th, 2018|Management, Belief, Business, Goal Setting, High Performance Culture, Leadership, Organisational Culture, Organisational Performance, SMART Goals|Comments Off on Performance, What does good look like? Do you really know?

Organisations the world over are only as good as the team of people working within that business. The success of the business is driven by the performance everyone. Ultimately the managers that drive that performance are responsible. However, many of the conversations I have with managers on development programmes are about how they can put in to context “What good looks like?”. They seem to fall in to a trap of not delegating soon enough and hindering the development of within teams. Recently when working with a great group of aspiring managers taking part in a “Stepping in to Managment” [...]

9 04, 2018

Developing Emotional Intelligence – Part 15 – Optimism

By RicHayden|2023-05-18T16:10:33+01:00April 9th, 2018|Emotional Intelligence, Happiness, High Performance Culture, Leadership, Management, Optimism, Organisational Culture, Organisational Happiness, Organisational Performance, Success, The Happiness Effect|Comments Off on Developing Emotional Intelligence – Part 15 – Optimism

This blog is the last in a series of blogs exploring Emotional Intelligence. Looking at ways to be able to develop and enhance our own perceived levels of Emotional Intelligence. I say it is the last but it is such a great subject that there will be more. What is Emotional Intelligence? To gain a greater understanding you can read a previous blog What is Emotional Intelligence and How Can I develop it, for more detail. However, Emotional intelligence is all about how well you understand your own emotions and the emotions of others, and the ability to identify [...]

2 04, 2018

Developing Emotional Intelligence – Part 14 – Stress Management

By RicHayden|2023-01-04T12:24:20+00:00April 2nd, 2018|Emotional Intelligence, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance, Stress Managment|Comments Off on Developing Emotional Intelligence – Part 14 – Stress Management

This blog is part of a series of blogs exploring Emotional Intelligence. Looking at ways to be able to develop and enhance our own perceived levels of Emotional Intelligence. What is Emotional Intelligence? To gain a greater understanding you can read a previous blog What is Emotional Intelligence and How Can I develop it, for more detail. However, Emotional intelligence is all about how well you understand your own emotions and the emotions of others, and the ability to identify and manage them. Emotional Intelligence, also known as “Ei” or “EQ”, is now well established set of “Competencies” that [...]

26 03, 2018

Developing Emotional Intelligence – Part 13 – Flexibility

By RicHayden|2023-05-18T16:14:31+01:00March 26th, 2018|Emotional Intelligence, Engagement, Flexibility, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance|Comments Off on Developing Emotional Intelligence – Part 13 – Flexibility

This blog is part of a series of blogs exploring Emotional Intelligence. Looking at ways to be able to develop and enhance our own perceived levels of Emotional Intelligence. What is Emotional Intelligence? To gain a greater understanding you can read a previous blog What is Emotional Intelligence and How Can I develop it, for more detail. However, Emotional intelligence is all about how well you understand your own emotions and the emotions of others, and the ability to identify and manage them. Emotional Intelligence, also known as “Ei” or “EQ”, is now well established set of “Competencies” that [...]