Interpersonal Skills Archives

23 04, 2019

The Boy Band Technique

By RicHayden|2021-10-11T12:22:00+01:00April 23rd, 2019|Articles, High Performance Culture, Interpersonal Skills, Presenting|Comments Off on The Boy Band Technique

I was recently running a Presentation Skills workshop, which is one of my favourite courses to run. Seeing the change that people can make when they receive just a little feedback is very rewarding. During this workshop we were looking particularly at how people co-present in pairs or in groups. I introduced the workshop delegates to my theory “the Boy Band Technique”. Cast your mind back to the late 90’s, for those of us that have that memory, for those a little younger I should still be able to explain this one. In the late 90’s there was a [...]

I can do it quicker… and it is ruining my work life!

By RicHayden|2021-10-11T12:22:00+01:00April 16th, 2019|Interpersonal Skills, Management, Organisational Culture, Organisational Performance, Success|Comments Off on I can do it quicker… and it is ruining my work life!

It is true that no one knows how to complete a task in your department like you do. You have worked hard all of your career to become a manager and built your team up around you to be successful. You, the manager, understand all of the component parts that come together to get things done. You live and breathe the work you do, which is why you can get things done faster than most. When looking at the development of a team, understanding how team members go from the enthusiastic beginner right up to the most self-reliant achiever, [...]

Developing Emotional Intelligence – Part 9 – Interpersonal Relationships

By RicHayden|2023-01-04T12:38:53+00:00February 26th, 2018|Emotional Intelligence, Engagement, Happiness, High Performance Culture, Interpersonal Skills, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance|Comments Off on Developing Emotional Intelligence – Part 9 – Interpersonal Relationships

This blog is part of a series of blogs exploring Emotional Intelligence. Looking at ways to be able to develop and enhance our own perceived levels of Emotional Intelligence. What is Emotional Intelligence? To gain a greater understanding you can read a previous blog What is Emotional Intelligence and How Can I develop it, for more detail. However, Emotional intelligence is all about how well you understand your own emotions and the emotions of others, and the ability to identify and manage them. Emotional Intelligence, also known as “Ei” or “EQ”, is now well established set of “Competencies” that [...]