Empathy Archives - Learning Cog

14 11, 2024

We focus on Emotional Intelligence, but maybe not as much as we should…

By RicHayden|2024-11-14T15:16:50+00:00November 14th, 2024|Emotion Expression, Emotional Intelligence, Emotional Self Awareness, Empathy, Engagement, High Performance Culture, Impulse Control, Insights Discovery, Interpersonal Skills, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance, Problem Solving, Reality Testing, Resilience, Year Of The Manager|Comments Off on We focus on Emotional Intelligence, but maybe not as much as we should…

Emotional Intelligence (EI) is often seen as a critical management skill, with 70% of managers acknowledging its importance. I was recently facilitated a Management Development programme, and the first session starts us off to look at what are the key skills needed for Leadership in 2024 and 2025. When listing the capabilities—listening, coaching, trust and delegation were in the top five. We spent a lot of time discuss the skills around being able to develop others and specifically around managers being able to develop self reliant problem solving within their teams. In essence, being able to delegate more and not [...]

Manager as a Coach

By RicHayden|2022-09-15T11:08:01+01:00February 12th, 2020|Empathy, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Performance|Comments Off on Manager as a Coach

I recently facilitated a Leadership and Management Development workshop for a group of senior managers where the topic of the day was ‘Manager as a Coach’. It was an interesting day that highlighted the intrinsic relationship between coaching and team development and the result when a manager as a coach is absent. “I haven’t got time for that as well as manage the team’ This is a common barrier. Time-strapped managers often will get on with their own work whilst also taking on work from colleagues just to get the job done, rather than sitting down and coaching their teams. [...]

Developing Emotional Intelligence – Part 8 – Empathy

By RicHayden|2023-09-21T12:51:36+01:00February 19th, 2018|Emotional Intelligence, Empathy, Engagement, Happiness, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance, Success|Comments Off on Developing Emotional Intelligence – Part 8 – Empathy

This blog is part of a series of blogs exploring Emotional Intelligence. Looking at ways to be able to develop and enhance our own perceived levels of Emotional Intelligence. What is Emotional Intelligence? To gain a greater understanding you can read a previous blog What is Emotional Intelligence and How Can I develop it, for more detail. However, Emotional intelligence is all about how well you understand your own emotions and the emotions of others, and the ability to identify and manage them. Emotional Intelligence, also known as “Ei” or “EQ”, is now well established set of “Competencies” that [...]