What is Emotional Intelligence?
What is Emotional Intelligence? How can it help me? My team? Our Company?
Emotional Intelligence (EI) is a well-established set of emotional and social skills that contribute significantly to performance, engagement and success. Emotional Intelligence aids the ability to understand yourself, and others – to identify your feelings and how to use them appropriately in any situation. The use of Emotional Intelligence influences the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.
Why is it so important?
Emotional Intelligence is proven to be a key indicator of human performance and development. Emotional Intelligence can be substantially strengthened and developed. Having effective levels of Emotional Intelligence allows you to build relationships, to influence people and manage your own and others’ emotions.
Understanding how to motivate yourself, manage stress, inspire the people around you, and live a happy healthy lifestyle is crucial to achieving personal effectiveness.
The World Economic Forum reports that in the coming years, candidates will need ten essential skills to thrive in the workplace. Emotional Intelligence is one of them.
Before the workshop you will be invited to take part in a pre-course activity which includes an online self-assessment producing a 20 page personal Emotional Intelligence Report.
An employee’s skills and qualifications are important for success within their role. An employee’s Emotional Intelligence is just as important, if not more so, for fulfilment within, or potentially beyond, their current role. The Emotional Intelligence in the Workplace workshop is designed to as part of an individual’s development in work settings. It helps individuals focus on the impact of emotional intelligence at work and offers suggestions for working more effectively in one’s role, with colleagues, managers and clients.
- Understand the impact of Emotional Intelligence on themselves and the people around them
- Quickly identify patterns in own and others Emotional Intelligence
- Create a clear, organised understanding of their strengths and weaknesses in a constructive way.
- Effectively measure where they currently are and wants to be by comparing results against sample groups of general population
- Make instant connections between different subscales of Emotional Intelligence and help leverage EI strengths and improve EI weaknesses.
- Create an action plan to develop key areas of Emotional Intelligence
- Become a more effect member of the team and organisation
Most companies experience situations where a leader shows great strengths in core competencies necessary for the role but may be exhibiting some blind spots around Emotional Intelligence. Or, a company has some employee’s that show great work ethic and are emerging stars amongst their peers, while showing comparable traits of leaders within the organisation.
In both scenarios, Emotional Intelligence in Leadership can be used to enhance leadership development, executive development and coaching, in the process of developing high potential leaders. The Emotional Intelligence in Leadership workshop uses the EQi-2:0 Leadership Report to examine results through four key dimensions: Authenticity, Coaching, Insight, and Innovation. The report also contains insights on the possible implications of results, and which skills have the highest potential of becoming leadership weaknesses. Strategies for development will be provided with the aim to attain true leadership potential, while being able to compare results against top leaders as a benchmark.
- Identify areas in which your leadership capabilities excel and helps fuel organisational and personal performance.
- Flag skills in need of development in order to prioritise strategies for growth.
- Examine how low scored for specific Emotional Intelligence traits may hinder leadership success.
- Compare results to those exceptional leaders who demonstrate high Emotional Intelligence.
- Focus development efforts in areas where you scored lower than other leaders, in order to improve Leadership Capabilities.
Download a EQi-2.0 Workplace Client Sample Report.
Get an overall picture of your client’s complete EQ-i 2.0 results along with definitions of each subscale:
- Quickly identify patterns in your client’s profile.
- Give your client a clear, organised understanding of their strengths and weaknesses in a constructive way.
- Effectively measure where your client is and wants to be by comparing results against sample groups of general population (based on geographic location, gender, and age) or professional respondents (based on education, occupation, gender and age).
Download a EQi-2.0 Leadership Client Sample Report.
In addition to features found in the Workplace Report, the Leadership Report also includes the following:
- View your client’s 3 highest and 3 lowest scoring EI subscales.
- Identify areas in which your client excels and helps fuel organisational and personal performance.
- Flag skills in need of development in order to prioritise strategies for growth.
- We offer 15% on group bookings within our Open Programmes. We consider a group to be of *two or more people!
- We also offer discounts to registered Charities. Please get in touch to discuss our pricing.
*Please note - Our workshops require a minimum of 4 bookings / people in attendance in order to cover associated costs.
In order to use EQ-i 2.0 products, all of our associates conducting this workshop must be a Certified Practitioner.
Leaders set the example for their teams and their organisation. Human Resource teams recognise that a lack of emotional intelligence within their leaders has consequence - relating to employee engagement, and in turn, a higher turn-over rate.
LearningCog operate nationally, with the majority of our Open Programme training held in Central London. Any bespoke training packages can be held at your offices, or if you would like, we can arrange a convenient training space on your behalf in any city across the United Kingdom.
The EQi-2.0 Model
The EQ-i 2.0 is a psychometric assessment which measures emotional intelligence and how it can impact people and the workplace. Being the first scientifically validated measure of EI, coupled with research from premier organisations, means you can count on the EQ-i 2.0 to add robustness and accuracy to your talent management initiatives. For almost 20 years, consultants and organisations have trusted the science that underpins the EQ-i 2.0® to help improve human performance. LearningCog are certified by MHS Assessments to use to the EQi-2.0 Model.
You will be required to undertake an online assessment ahead of our Emotional Intelligence workshops.
Use our contact form if you’re interested in learning more about Emotional Intelligence.
Are you ready to explore your Emotional Intelligence?
“The Insights session delivered by LearningCog gave my team a great overview of our diverse characteristics and some really practical pointers on how to adapt our individual styles in order to get the best out of other team members. Ric struck the right balance between making the session really informative, and fun. It was a really interactive session and I would recommend it for anyone looking for a team building event with a purpose. The whole experience of dealing with LearningCog, from initial booking and planning through to delivery, was really smooth and we would definitely use them again.”
“Ric recently ran a course through Learning Cog for our company sales people. Following a number of really enjoyable & energetic days of learning and developing both professionally and personally from Ric I am more than happy to highly recommend him. I have been using the skills he taught me to wonderful effect. When I read Winston Churchills quote ‘I am always ready to learn although I do not always like being taught’, I can only wish he had the opportunity to learn from Ric Hayden.”
“I have sat on some courses over a number of years each giving me something but none with quite the impact this one has had on a work and personal level I had forgotten how great the tool of listening really is and arms us with so much knowledge to catch those all important fish. I am using SPEC in all sorts of different approaches.”
“Our Insights training day delivered by LearningCog was a truly refreshing and enlightening day that really engaged our managers in the importance of building effective relationships to be able to manage, adapt and connect with their teams. Ric is a highly competent and experienced trainer who shared his extensive knowledge of the science behind Insights with his infectious enthusiasm and commitment. I have no hesitation in recommending LearningCog to any company who are looking for practical, interactive and engaging learning events that really meet the needs of colleagues and their businesses.”
“This workshop was a fantastic mix of Management Development, with and engaging and entertaining training style. The “insight” that we took away from this training has proved invaluable to our business and the way we manage and communicate with employees and customers. I would recommend LearningCog to any organisation or individual looking for inspirational but practical development.”
“Good programme for our teams as offered practical advise and tips not just theory.”
“This course takes your leading skills to the next level, it makes it easier to understand a problem and then how to solve it. It feels like I have a brand new tool case with me wherever I go.”
“Ric has recently delivered a first-rate bespoke package of consultative sales training for our company. In designing the programme, Ric had taken time in advance to really understand our requirements and ensure that these were more than adequately met. Ric’s professionalism and his naturally friendly and open style made for the perfect combination to ensure that the entire group remained engaged throughout. Participant feedback at the end of the training was glowing and unanimous in capturing just how much everyone had learnt and had acquired new skills in a short space of time. All of this was down to Ric’s delivery, insights, guidance and direction that he had provided over the three days. Without any hesitation I would recommend Ric and Learning Cog to anyone looking for the right learning and development solution.”
“Having been recommended to Ric for leadership mentoring I am very glad for the introduction. Ric has a creative approach utilising skills and experience gained from a very successful corporate career. Although he provides a range of training solutions he manages to turn these into bespoke coaching so that your development continues beyond the course and the skills learnt are implemented into your day to day business.”
“Ric’s Manager in Me/ Insights Program was very educational and helped me understand how to read and understand my staff better.”
“I would highly recommend Ric and the course to any company looking to empower their sales team with a fresh and dynamic approach. Excellent company and product knowledge helped to not only gain credibility with the team, but keep their attention by discussing relevant topics and scenarios.”
“Ric is an enthusiastic motivator, structured and willing to give a lot of himself in his training sessions. He gives you energy and a lot of new inspiration and skills for yourself and the group he’s training. Top qualities: Expert, High Integrity, Creative.”
“Ric’s energetic approach was extremely engaging and his understanding regarding all things ‘Insights’ was clear from the outset. This then translated (through a flawless training technique) into valuable information passed onto myself and my colleagues. It was clear that Ric was passionate about what he was teaching us and he took the time to explain, in depth, all of our results. He was not shying away from any points that people did not agree with, although in my case especially there were not any as the results were spot on and I found myself nodding over enthusiastically as I read my report.”
“Ric is a very good trainer. His courses have been very enjoyable in terms of the content and the delivery. Loads of practical plus group participation. Great!”
“Ric is a first class teacher / mentor who obviously plans all of his courses well in advance to fit his students. He gently gets the best out of his students while still getting them out of their comfort zone, with the well managed role plays. Would fully recommend this course to any new or seasoned sales Personnel!”
“All of our team really enjoyed attending The Insights day with Ric and have not stopped talking about it since! The day is not only fun, but also extremely enlightening in getting to know the working preferences of your colleagues. It was brilliant to see the range of personalities and dispositions across our team. I loved receiving a personalised, tailor made report and was surprised about how accurate it was. Ric’s friendly and open approach made the day even more pleasurable and I would recommend the day to any organisation looking to combine an illuminating experience with some great team-bonding.”
“The programme took on an informal and open learning approach which suits a dynamic business It came at a time the business was going through change with new structure levels and therefore helped understand and adapt to the different character types effectively.”
“The course combined both practical and theoretical learning to provide a well balanced structure. From a personal perspective, the insight into my own Management style and how I convey this to others has helped me to develop and/ or reinforce working relationships within the company.”
“As a young entrepreneurial company we have lots of self-taught managers. This course has built confidence in them and given them the skills and framework to manage much more effectively. The leadership programme has built on my originally self taught management style. I feel I now have the tools and confidence to manage and develop a team effectively and also to work alongside my peers having more productive conversations and a greater insight into them both personally and individually. The programme was very enjoyable with all learning styles catered for and I feel I have taken a lot away from the experience both relevant within the workplace and personally.”
“The programme was a great way to help myself as an individual understand not only the needs of my teams and other roles within the business and how to work with these other areas but also gain a further understanding into myself and my own ways of workings and how to improve and build on this. The insight training was a great way of communicating the ways in which we manage teams and other areas of the business and helps to promote further improvements and skills to new ways of working and also building on current strengths, Also fun and engaging throughout the programme.”
“This programme has given the management team encouragement that both strengths and weaknesses are a positive, it has identified how to adopt your strengths to gain management buy in and how to coach and mentor your teams through their various levels of development.”
“I thoroughly enjoyed being part of the leadership program. Ric helped to deliver digestable information that can be easily implemented on a personal and team level and really drive value back to the business. the programme was well crafted into manageable sized chunks. it has personally helped me with guiding my team and helping progress them to the next level. also has identified in high level detail my own personal strengths and weaknesses giving me solid foundations to work on.”
“This program worked on self awareness which at first I doubted would be beneficial to the business, how wrong was I. I have really enjoyed this program it has strengthened my relationship with my peers and most importantly my Line Manager. It has improved how we communicate with each other and has armed me with the knowledge of how to continue the teams development, I would have no hesitation in recommending this program to any other organisation or individual looking to develop themselves and their teams.”
“In a business with the growth boohoo rates has experienced many managers went from managing 1 or 2 people to sometimes have teams of 10 or more, within the space of 12-18 months. Having a leadership programme to support this learning on your feet was invaluable. There were clear steps in this program starting to understand you and the impact of your behaviour through the colour energies and 360 review process. Then moving on for you to use this to understand your team better and how to support and motivate them to drive results. You were also able to break this down into bite sized chucks so that others in the team managing people can cascade this down.”
“Ric is an exemplary trainer and whom we hold dear. He gets engrossed in the culture and role of those he is training to not only deliver as a trainer but as a coach and mentor. His creativity in approach to deliver in the most impactful and engaging way possible, has the unusual ability to transform the most dry subject into a highly practical and engaging experience, which our client.”
“The Leadership Programme has been an incredibly worthwhile experience and a sound investment for boohoo.com. Whilst some managers have been through similar programmes in other organisations, to some it was the first time they have ever experienced management training and the self-awareness that it has brought is invaluable. The insight that the programme has given into both our own, and our peers dominant/preferred working styles has manifested itself in a stronger and more cohesive management team and I don’t think it is any coincidence that parallel to the improvement in team morale is a significant increase in sales.”
“The programme gave our managers invaluable insight into how good management techniques can motivate teams, optimise their output and improve business performance.The course highlighted the benefits of having people with diverse characteristics in a team and how to successfully manage relationships within that diversity. Managers who struggled with team relationships because of differences in style have started to adopt differing management techniques to get the best out of individuals. Anyone looking for a training programme that delegate are certain to find interest, enjoyable and of benefit to themselves and their businesses should consider this course.”
“Without doubt, Ric’s point of differentiation is his commitment to making his sales training personal. He goes to great lengths to understand the culture and mind-set of the audience but also to ensure that not only the content, but the environment is tailored to the audience, in order to break down the usual barriers to learning. His enthusiasm is infective and even the most hardened ‘ arms folded- impress me’ types are soon willing participants in his engaging sessions. A true professional who our team ask for again and again.”
“The company I work for approached Learningcog to help improve our selling skills within a team of designers. So far we have had two sessions and I have found them to be incredibly interesting, thought provoking and so many useful points that you can come away with and put in to practice. I am looking forward to the next session and I personally think Ric is a great teacher, motivator and very encouraging.”
I have to say that it is a Godsend that we completed our training with you at the time we did. The principles have been invaluable to us as we have attempted to navigate our way through some unprecedented managerial waters these last few weeks. Knowing our colours (and how they manifest themselves in times of stress) has averted many a spat and we are all noticing how calm, purposeful and focussed our collective decision making has been.
We keep it simple, easy to understand and remember. Everyone can apply what they learn during and long after the workshop.
Everyone takes part and the language speaks to everyone, your whole team and organisation can be involved.
All our workshops are insightful, taking you on a self-discovery journey you never expected.
Creating an environment that empowers people to make effective change.
All our workshops are fun and interactive that create excitement long after the workshop has taken place.