Emotional Intelligence Masterclass
Your ability to build long term, productive, relationships, to influence others and motivate your team depends on how well you manage your emotions. Emotional intelligence is not a given. You can improve your own EQ levels just as you can hone other skills. If you interact with external customers, or your role is focussed on managing or working within a team, this emotional intelligence masterclass supports you in dramatically enhancing your relationships.
Who is it for?
If you are involved in Leadership, Management, Sales, Education, Training, running a business or just communicating with the people around you then you are using Emotional Intelligence.
What will you gain from attending?
- Recognise the importance of emotional intelligence in the workplace
- Identify the key elements of emotional intelligence
- Use a range of skills to build and maintain key relationships
- Create a personal action plan to continue to enhance and monitor your emotional intelligence
- Take away exercises to continue your own development
Emotional Intelligence (also known as “EI’ or “EQ”) is now a well established set of “Competencies” that contribute significantly to performance, engagement and success. The importance of “EQ” compared to “IQ” increases the higher up the management ladder you are and the more people you have to communicate with. Why? Because as the pace of change speeded up and old certainties started to fade, people began to realise that the old-fashioned command-and-control style of leadership, communicating, and selling wasn’t cutting it. The heart is more important than the head when it comes to motivating people and connecting with customers.
“This workshop was a fantastic mix of Management development with an engaging and entertaining training style. The insight that we took away from this session has proved invaluable to our business. I would recommend LearningCog to any organisation looking for inspirational but practical development.”
Mike Robinson – Managing Director – Euphoria Lifestyles