Me, You, Everyone – Knowing the impact you have using 360 degree feedback

By |2017-07-04T07:43:25+01:00July 4th, 2017|Articles, Business, Emotional Intelligence, Goal Setting, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Performance, Reviews, Sales Performance, SMART Goals|

There is no doubt about it, managing people is hard! No matter how much aptitude you have for leadership, and despite how much you might enjoy leading a team (or not), aligning employees to contribute in a way that is meaningful to your business is a challenging job. The complexity and difficulty of this grows [...]

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Making SMART Goals work

By |2016-04-22T16:14:46+01:00April 22nd, 2016|Belief, Business, Emotional Intelligence, Engagement, Goal Setting, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance, Passion, Sales Performance, SMART Goals|

You’ve done it. You have worked hard on the objectives of your team and made them S.M.A.R.T. Everyone knows what they are and have gone away happy from your 1-2-1 with them. You have gone away knowing what is going to get done and when because each part of the [...]

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5 Simple Ways to Screw up your Presentation

By |2016-03-29T12:51:16+01:00March 29th, 2016|Belief, Business, Engagement, Entertainment, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Performance, Passion, Presenting, Sales Performance, Success|

The art of presenting, to groups or individuals is essential in todays working world. There are now so many different ways to present too, from face to face and right they way across digital media. Delivering an effective presentation can be great, but can also go quite wrong. You are going to screw up your [...]

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5 Tips for a Successful Day

By |2016-02-19T12:27:24+01:00February 19th, 2016|Belief, Business, Emotional Intelligence, Engagement, Goal Setting, Happiness, High Performance Culture, Management, Organisational Culture, Organisational Performance, Sales Performance, Success|

5 Tips for a Successful Day Success is a most desired thing …it is sweet, charming and attractive. Whatever our view of success is, climbing the corporate ladder or doing a great job, being the best at what we do, what ever it is we all feel better being successful. However, [...]

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The Happiness Effect

By |2014-06-13T17:16:21+01:00June 13th, 2014|Belief, Customer Service, Emotional Intelligence, Engagement, Happiness, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance, Passion, Sales Performance, Success, The Happiness Effect|

The Happiness Effect The sun comes out and a wonderful thing happens across the country, everyones state of happiness is elevated. Even more so on a Friday as everyone leaves work for the weekend full of wonder at what the days of rest may bring. Bear gardens fill up with the chitter chatter [...]

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Features and Benefits, what’s the difference?

By |2014-03-17T14:33:20+01:00March 17th, 2014|Consultative Selling, Customer Service, Engagement, Passion, Sales, Sales Performance, Success|

Nobody who bought an alarm clock wanted an alarm clock…   Last week I was running a sales training workshop with a group of experienced sales people. Some had been on previous training programmes over the years and all of them thought they could explain the difference between a Feature and a Benefit, [...]

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A Consultative Approach

By |2013-12-13T11:48:40+01:00December 13th, 2013|Consultative Selling, Sales, Sales Performance|

When it comes to sales understanding the requirements of clients/customers is extremely important. Of course you don't want to start selling them the wrong thing. The more time you take to get to know each key client in store and understand their needs, the more likely you are able to create rapport and trust. There are [...]

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Don’t say you ‘can’t’ when you can

By |2013-09-27T14:57:31+01:00September 27th, 2013|Consultative Selling, Goal Setting, Sales, Sales Performance, Success|

How many times do you hear yourself or other people say 'can't'? Too many? Often we have no idea whether we can actually do something or not because we have never actually tried! Imagine the things that we could do if we all freed ourselves from the limitations imposed by the word 'can't'. It’s interesting [...]

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Matchmaker

By |2013-08-07T15:37:51+01:00August 7th, 2013|Consultative Selling, Customer Service, Sales, Sales Performance|

Now if you have read any of our previous blogs then you will have probably heard us going on about something called Rapport. Well of course that's because it is really important when it comes to selling.Here is another technique that can help to build good rapport between you and your customers. Rapport is the [...]

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Passion and Belief… the driving force behind successful business

By |2013-07-31T11:54:15+01:00July 31st, 2013|Belief, Engagement, Goal Setting, Happiness, High Performance Culture, Leadership, Organisational Culture, Organisational Happiness, Organisational Performance, Passion, Sales, Sales Performance, Success, The Happiness Effect|

passion and belief, the driving force behind successful business   I just watched “Peter Jones meets...” I have been working flat out for the last few weeks and took some time today to catch up on some of the television I had been recording. I won’t get in to telling you about the [...]

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