5 Tips for Managing Performance

By |2016-03-16T16:21:20+01:00March 16th, 2016|Belief, Business, Engagement, Goal Setting, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Performance, Passion|

              5 Tips for Managing Performance Managing performance is a skill every leader should have, it is the key towards achieving goals and bringing success to any business.  Boosted productivity levels of your team can be directly related to the efforts you put in to performance management. [...]

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5 Tips for a Successful Day

By |2019-03-25T10:03:03+01:00February 19th, 2016|Belief, Business, Emotional Intelligence, Engagement, Goal Setting, Happiness, High Performance Culture, Management, Organisational Culture, Organisational Performance, Sales Performance, Success|

5 Tips for a Successful Day Success is a most desired thing …it is sweet, charming and attractive. Whatever our view of success is, climbing the corporate ladder or doing a great job, being the best at what we do, what ever it is we all feel better being successful. However, [...]

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The Happiness Effect

By |2014-06-13T17:16:21+01:00June 13th, 2014|Belief, Customer Service, Emotional Intelligence, Engagement, Happiness, High Performance Culture, Leadership, Management, Organisational Culture, Organisational Happiness, Organisational Performance, Passion, Sales Performance, Success, The Happiness Effect|

The Happiness Effect The sun comes out and a wonderful thing happens across the country, everyones state of happiness is elevated. Even more so on a Friday as everyone leaves work for the weekend full of wonder at what the days of rest may bring. Bear gardens fill up with the chitter chatter [...]

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Why Insights Works…

By |2013-08-28T21:58:28+01:00August 28th, 2013|Belief, Engagement, High Performance Culture, Insights Discovery, Leadership, Organisational Culture, Organisational Happiness, Organisational Performance, Passion, Success|

Insights Discovery Colour Wheel Businesses around the world put a high value on Psychometric profiling tools and reports as part of Managment and Leadership development programs to assist individuals in gaining knowledge and understanding of their strengths & weaknesses, areas for development and potential blind spots. The Insights Discovery® profile is a fun, [...]

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Passion and Belief… the driving force behind successful business

By |2013-07-31T11:54:15+01:00July 31st, 2013|Belief, Engagement, Goal Setting, Happiness, High Performance Culture, Leadership, Organisational Culture, Organisational Happiness, Organisational Performance, Passion, Sales, Sales Performance, Success, The Happiness Effect|

passion and belief, the driving force behind successful business   I just watched “Peter Jones meets...” I have been working flat out for the last few weeks and took some time today to catch up on some of the television I had been recording. I won’t get in to telling you about the [...]

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Sales Activator – What is Consultative Selling?

By |2013-03-26T16:30:57+01:00March 26th, 2013|Organisational Performance, Sales, Sales Performance, Success|

Consultative selling is a highly regarded sales technique used by sales people that provide the products and services that best meets their customer's needs as opposed to using traditional pushy selling selling tactics to get the sale by any means necessary. Adopting a consultative sales approach means not selling something to a customer that he [...]

Creating Legends

By |2013-03-20T16:10:42+01:00March 20th, 2013|Customer Service, Emotional Intelligence, Engagement, High Performance Culture, Leadership, Organisational Culture, Organisational Happiness, Organisational Performance, Sales, Sales Performance, Success|

Murray Spangler worked as a janitor in Canton, a small town in Ohio, America. Murray suffered from asthma and the dust stirred up while he cleaned staircases and rugs made his health problems worse. Having given this matter some thought he came up with an ingenious solution. He took a soapbox, a fan, a silk [...]

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Drains and Radiators – Happiness at work

By |2013-03-14T13:27:17+01:00March 14th, 2013|Customer Service, Engagement, Happiness, High Performance Culture, Leadership, Organisational Happiness, Organisational Performance, Sales, Sales Performance, Success, The Happiness Effect|

Several years ago I read a book called How to be Brilliant by Michael Heppel, it was fantastic. I was working on quite a big customer service change project at the time and it totally changed my view on what we needed to do. Well not totally changed my view but we did take on [...]

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Relationships for Continuous Growth

By |2013-02-25T13:02:55+01:00February 25th, 2013|Emotional Intelligence, Engagement, High Performance Culture, Leadership, Organisational Culture, Organisational Performance, Sales Performance, Success|

Employee Engagement and Emotional Intelligence I recently read that Carnegie Institute of Technology have presented research that shows 85% of your financial success is due to skills in “human engineering”, the way that you communicate, lead, negotiate and build relationships. This means that only 15% is down to your technical ability. The last [...]

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Good Boss, Bad Boss

By |2013-02-18T14:02:22+01:00February 18th, 2013|Engagement, Happiness, High Performance Culture, Leadership, Organisational Culture, Organisational Performance, Success|

  “No one ever left an organisation, they leave Managers”, I heard this said recently at a seminar I was attending. I have heard it said many many times before and have, on occasion, said something similar myself. In part, I think it is true but it is not as black and white as was [...]

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Platform P.R.I.D.E

By |2013-02-11T09:36:22+01:00February 11th, 2013|Engagement, Happiness, High Performance Culture, Leadership, Organisational Culture, Organisational Happiness, Organisational Performance, The Happiness Effect|

I ran across the car park at Haywards Heath train station on Wednesday morning, keeping my head down from the wind and rain and hoping I wasn’t going to miss the train. I didn’t, in fact I had ten minutes until the train arrived. I looked for somewhere warm to hide and everywhere was taken [...]

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Teamwork for High Performance

By |2013-02-04T14:00:33+01:00February 4th, 2013|Emotional Intelligence, Engagement, Goal Setting, High Performance Culture, Leadership, Organisational Culture, Organisational Performance, Sales Performance|

In a recent survey, People Management, have highlighted the effects that Leaders have on their organisation when they don’t lead and manage effectively. The survey reports that around four in ten managers do not resolve conflict effectively and thus this leads to a lack of team work and low engagement. This low engagement is evident [...]

The Power of Failure

By |2013-01-28T17:48:21+01:00January 28th, 2013|Goal Setting, Leadership, Organisational Performance, Success|

The most successful people in the world right now and throughout history are so because they dared to fail in order to succeed. There is no failure, only feedback.... Of course there is failure. If you take a driving test or exam you either pass or fail. Sales people will either succeed in achieving their [...]

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Emotional Capitalists

By |2013-01-11T12:58:40+01:00January 11th, 2013|Emotional Intelligence, Engagement, Leadership, Organisational Performance|

Watch out, the Emotional Capitalists are coming, and they are going to change the way we do business for good. Global research by Hewitt Associates, pioneers of measuring employee engagement, established that employee engagement is significantly higher within companies that are enjoying double-digit growth. This is a view shared by ‘The Sunday Times Best 100 [...]

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Reaching for the Moon or a Mop

By |2012-09-24T12:55:49+01:00September 24th, 2012|Emotional Intelligence, Engagement, Leadership, Organisational Performance, Success|

A story has been told over and over in conversations worldwide of how United States President John Kennedy once visited NASA. He passed a cleaner working away and asked him what his job was. An interesting enough situation for a President to ask someone what they do when it is obvious, however, the cleaner replied [...]

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Emotional Intelligence, the driving force behind double-digit growth

By |2012-06-29T12:53:14+01:00June 29th, 2012|Emotional Intelligence, Leadership, Organisational Performance|

You can't turn on the news at the moment without hearing more bad news about the struggling state of the economy, rising debt and the human costs associated with keeping small businesses afloat. Yet a quiet revolution amongst discerning businesses looking for growth rather than survival has shown that simply by understanding and developing engagement [...]

Is coming first the best option

By |2011-12-15T12:33:28+01:00December 15th, 2011|Leadership, Organisational Performance, Success|

The news and media this week are filled with stories of Misha B voted off by the general public in the UK version of X Factor. Throughout the whole of the series Misha has shown a huge amounts talent and in the words of the judges any record company would sign her without hesitation. So [...]

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