About RicHayden

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So far RicHayden has created 86 blog entries.
12 04, 2022

Endurance verses (and/or) Resilience

By |2022-04-12T12:39:46+01:00April 12th, 2022|Articles, Belief, Business, Emotional Intelligence, Happiness, High Performance Culture, Leadership, Organisational Culture, Organisational Happiness, Organisational Performance, Resilience|Comments Off on Endurance verses (and/or) Resilience

This morning I went for a run, I do this two or three times a week (two if I'm being totally honest), I had a guided run on and the coach was talking about endurance in order to go the extra distance. Being able to run that bit further than I have on other runs. It got me thinking about the many conversations I have had recently about Resilience in teams, and the workplace, and looking at organisational health the word Endurance has come up more often than Resilience. There is no doubt that the last few years have stretched [...]

22 06, 2021

Your Leadership Story

By |2023-09-19T14:58:01+01:00June 22nd, 2021|Articles, Leadership|Comments Off on Your Leadership Story

A hearty mix of life experience, self-awareness, self-management, a few good theories to stand by, and a sprinkling of external factors - and a Leader is made. This tells us that leadership skills can be learnt and should be practiced well. It is useful to know about all the leadership models, theories, and behaviours, but it is practicing that develops strong leadership. Putting things into action, noticing the results, make changes to what you have done accordingly and then trying it again. Leadership should be a journey, not a destination. We hear a lot about leadership these days in [...]

9 04, 2021

LearningCog nominated for People Management Award!

By |2023-09-21T12:55:13+01:00April 9th, 2021|Announcements|Comments Off on LearningCog nominated for People Management Award!

LearningCog are proud to announce that we have been nominated for this years County Business Clubs Sussex in the 'People Management' category.  The awards are held in aid of Rockinghorse Children's Charity and The Table Talk Foundation and their aim is to raise as much money as possible prior to, during and after the event including a Silent Auction and Raffle Prize Draw. These awards are nominated by the community. No judges. No panels. This isn’t about the biggest and the best businesses, this is celebrating the wins and good news stories from Sussex businesses. Voting closes midnight on the 14th April [...]

13 01, 2021

LearningCog Turns 10

By |2021-10-11T12:21:58+01:00January 13th, 2021|Announcements|Comments Off on LearningCog Turns 10

Ten years ago, when I founded LearningCog, my intention was to earn a living doing what I love the most; helping people to learn more about themselves and reach their full potential through learning, training and development. I never expected that 10 years later I would have built a global business that has supported so many clients and individuals. Setting up LearningCog I made a promise to myself to keep my passion first and foremost in everything I do. Back then I got first-hand experience of what it takes to run a business, on my own, and what happens [...]

5 10, 2020

Pitch Community

By |2021-10-11T12:21:59+01:00October 5th, 2020|Announcements, Sales, Sales Performance|Comments Off on Pitch Community

PRESS RELEASE LearningCog Limited is proud to announce a new sales training and development venture for independent sole traders, small and medium size business across East Sussex. ----- Ric Hayden, owner and director of LearningCog is taking his global expertise in people development and sales training to create a new community of training and development - specifically designed for the small business community. Pitch has been designed to support small business, independent sole traders and creatives. The programme is for those that do not fall into a full-time salesperson role - but are the subject matter experts in their field. [...]

8 06, 2020

Time Management

By |2021-10-11T12:21:59+01:00June 8th, 2020|Coaching Skills|Comments Off on Time Management

People who load up a plate of food and don’t finish it are often described as having ‘eyes bigger than their belly’s. The time management equivalent is the person who takes on more and more projects that look inviting and exciting, and don’t pay attention to existing commitments. The end result is overwhelm – dashing from one unfinished task to another, putting in short bursts of effort and hoping that things get done. Not only is this a really ineffective way of working, it is also a very stressful. To regain control over your workload, you need a reality check. [...]

26 05, 2020


By |2021-10-11T12:21:59+01:00May 26th, 2020|Coaching Skills|Comments Off on Feedback

One of the best tools we can have in our toolkit, and a tool that most businesses really need a lot more of, is actually centred around being able to give and receive feedback. Being honest, we are generally pretty bad at it.  A recent Gallup survey found that only 26% of employees strongly agree that the feedback they get actually improves their work! The problem is, most feedback being given doesn’t work for the way our brains process information. We either give soft ambiguous feedback, which is indirect. To the point that we don’t even realise we are getting [...]

14 05, 2020

Listening Skills

By |2021-10-11T12:21:59+01:00May 14th, 2020|Coaching Skills|Comments Off on Listening Skills

Understanding Listening levels helps us to become more effective communicators. I hope you enjoy my thoughts on the three levels and how they can help you become a more effective listener both personally and professionally. Level 1: Internal Listening — Listening to your inner voice. Level 2: Focused Listening — Listening intently to another person. Level 3: Global Listening — Listening to others in the context of their entire surroundings.

6 05, 2020

The Conscious Competence Learning Model

By |2021-10-11T12:21:59+01:00May 6th, 2020|Coaching Skills|Comments Off on The Conscious Competence Learning Model

The Conscious Competence Learning Model is an explanation of the stages in which we learn and develop a new skill. In this model,  LearnUnconscious Incompetence = You don't know what you don’t know. Conscious Incompetence = You know that you don’t know how to do something. Conscious Competence = You know how to do something; it takes conscious effort. Unconscious Competence = You know how to do something, and it is second nature; you rock at it. It's "automatic".

29 04, 2020


By |2021-10-11T12:21:59+01:00April 29th, 2020|Coaching Skills|Comments Off on Perception

Perceptions impact how we respond to our colleagues, our family and our friends. It is through perception that we understand and make sense of the world around us. Once the mind sees things one way, it can be difficult to see them another way. If the data we perceive is incomplete, we ‘fill in the blanks’ in our mind to enable us to make sense of what we see. The mind may also distort what we see in order to fit in with our current understanding. Different ways of seeing things are not right or wrong – they are just [...]

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