Emotional Intelligence Masterclass

Emotional Intelligence, the driving force behind double-digit growth

Emotional Intelligence (also known as “EI’ or “EQ”) is now a well established set of “Competencies” that contribute significantly to performance, engagement and success. The importance of “EQ” compared to “IQ” increases the higher up the management ladder you are and the more people you have to communicate with. Why? Because as the pace of change speeded up and old certainties started to fade, people began to realise that the old-fashioned command-and-control style of leadership, communicating, and selling wasn’t cutting it. The heart is more important than the head when it comes to motivating people and connecting with customers.

 

 

The business relevance of EI comes from this simple question: how much of themselves do people bring to work? In many workplaces, people check their passion, creativity and humour at the door every day when they show up. The chances are that you’ve worked in places like that; if you still are, this section will give you some ideas on how to change things.

 

The businesses which succeed in the 21st century will be the ones that harness ‘discretionary effort’ (the stuff that people do beyond what they have to) by making it possible for people to bring the whole of their intelligence – emotional as well as intellectual – to work with them.

 

Fortunately, emotional intelligence is not a given. You can improve your own EQ levels just as you can hone other skills. During Learning Cog’s Emotional Intelligence (EQ) Masterclass, starting with ‘Self-awareness’, we explain how to assess you own emotional intelligence and how to develop your EQ awareness. We also explain how emotional intelligence works at an organisational level and its importance as an essential ingredient of communication skills within the modern business framework.

 

Next Dates for your Emotional Intelligence Masterclass

 

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